Datto Partner Portal - Agent Management Service is down

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.

Posted Nov 18, 2025 - 08:59 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 17, 2025 - 14:20 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 17, 2025 - 11:56 EST

Investigating

We are aware of a problem where Agent Management Services are down.

The Kaseya R&D Team is currently investigating

Subscribe to the Kaseya Status Page for up-to-date information at Kaseya Inc Status

Posted Nov 17, 2025 - 07:57 EST

This incident affected: Datto BCDR Devices (Device Registration, Recovery, Device Web UI) and Datto Partner Portal (Status Components).