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CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality.\n\nShould you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact","created_at":"2026-09-29T11:36:26.470-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T11:36:26.470-04:00","display_at":"2026-09-29T11:36:26.470-04:00","deliver_notifications":true,"tweet_id":null,"id":"0t2ctdrt1nbx","incident_id":"rthgnxqsr1s5","custom_tweet":null,"affected_components":[{"code":"560wy6bnhqwg","name":"Datto RMM - Merlot (EU2)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Merlot (EU2)","created_at":"2023-09-06T13:19:24.014-04:00","updated_at":"2026-09-23T15:30:07.468-04:00","position":2,"description":null,"showcase":true,"start_date":"2023-09-06T00:00:00.000-04:00","id":"560wy6bnhqwg","page_id":"43vzbh696nvp","group_id":"rh9tcjktlf48"}]},{"name":"Autotask PSA - 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We will provide updates as necessary.","created_at":"2026-09-29T20:31:07.334-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T20:31:07.334-04:00","display_at":"2026-09-29T20:31:07.334-04:00","deliver_notifications":true,"tweet_id":null,"id":"szhtvb3lgpdn","incident_id":"gw84vg1rwzkm","custom_tweet":null,"affected_components":[{"code":"h9ph2pcxcrvd","name":"Autotask PSA - German (Deutsch)","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-09-29T19:30:10.555-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T19:30:10.555-04:00","display_at":"2026-09-29T19:30:10.555-04:00","deliver_notifications":true,"tweet_id":null,"id":"83zzsqqyjzk8","incident_id":"gw84vg1rwzkm","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Art der Wartung: PSA Major Release\n\nRelease-Nummer: 2026.5\n\nZweck: Bekanntgabe von PSA 2026.5 Major Release\n\nAuswirkungen: Eventuell werden Kunden in diesem Zeitraum kurzzeitig abgemeldet.\n\nKlicken Sie auf die nachfolgende URL, um zu unseren Versionshinweisen zu gelangen:\nhttps://psa.datto.com/releasenotes/Content/LANGUAGE_DE/2026.5ReleaseNotes_DE.htm\n\nAbonnieren Sie unter https://status.kaseya.com/ Benachrichtigungen zu geplanten Wartungszeiträumen\n\nSollten Sie Fragen haben oder Unterstützung benötigen, wenden Sie sich bitte an unser Support-Team unter https://helpdesk.kaseya.com/hc/en-gb#/contact","created_at":"2026-09-23T05:34:01.422-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-23T05:34:01.422-04:00","display_at":"2026-09-23T05:34:01.422-04:00","deliver_notifications":true,"tweet_id":null,"id":"11vr5bl2ccly","incident_id":"gw84vg1rwzkm","custom_tweet":null,"affected_components":[{"code":"h9ph2pcxcrvd","name":"Autotask PSA - German (Deutsch)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"German (Deutsch)","created_at":"2023-09-06T10:20:52.005-04:00","updated_at":"2026-09-29T23:01:07.227-04:00","position":17,"description":null,"showcase":true,"start_date":"2023-09-06T00:00:00.000-04:00","id":"h9ph2pcxcrvd","page_id":"43vzbh696nvp","group_id":"w1dfzxttcs2v"}]},{"name":"PSA - 2026.5 -  Versión principal del PSA - Spanish (Español)","status":"completed","created_at":"2026-09-23T05:29:12.779-04:00","updated_at":"2026-09-29T23:00:09.496-04:00","monitoring_at":null,"resolved_at":"2026-09-29T23:00:08.719-04:00","impact":"maintenance","shortlink":"https://stspg.io/69z3vh5p6f40","scheduled_for":"2026-09-29T21:00:00.000-04:00","scheduled_until":"2026-09-29T23:00:00.000-04:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-09-29T20:00:30.940-04:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-09-23T05:29:12.770-04:00","reminder_intervals":null,"id":"k6h5j8jhmnt9","page_id":"43vzbh696nvp","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-09-29T23:00:08.719-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T23:00:08.719-04:00","display_at":"2026-09-29T23:00:08.719-04:00","deliver_notifications":true,"tweet_id":null,"id":"mbdsjlt0rr1y","incident_id":"k6h5j8jhmnt9","custom_tweet":null,"affected_components":[{"code":"ylv6yz5yz6m9","name":"Autotask PSA - Spanish (Español)","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-09-29T21:00:17.103-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T21:00:17.103-04:00","display_at":"2026-09-29T21:00:17.103-04:00","deliver_notifications":true,"tweet_id":null,"id":"mw6cq507l1f9","incident_id":"k6h5j8jhmnt9","custom_tweet":null,"affected_components":[{"code":"ylv6yz5yz6m9","name":"Autotask PSA - Spanish (Español)","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-09-29T20:00:30.634-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T20:00:30.634-04:00","display_at":"2026-09-29T20:00:30.634-04:00","deliver_notifications":true,"tweet_id":null,"id":"lhd628ly71zn","incident_id":"k6h5j8jhmnt9","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Tipo de mantenimiento: Versión principal del PSA\n\nNúmero de la versión: 2026.5\n\nPropósito: Nos complace anunciar la versión principal de PSA 2026.5\n\nImpacto: Es posible que se cierre brevemente la sesión de los socios durante esta ventana.\n\nSiga la URL a continuación para ir a nuestras Notas de la versión:\nhttps://psa.datto.com/releasenotes/Content/LANGUAGE_ES/2026.5ReleaseNotes_ES.htm\n\nPara recibir notificaciones actualizadas sobre futuros períodos de mantenimiento, suscríbase en https://status.kaseya.com/\n\nSi tiene alguna pregunta o necesita ayuda, por favor contacte a nuestro equipo de soporte en https://helpdesk.kaseya.com/hc/en-gb#/contact","created_at":"2026-09-23T05:29:12.895-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-23T05:29:12.895-04:00","display_at":"2026-09-23T05:29:12.895-04:00","deliver_notifications":true,"tweet_id":null,"id":"dytw8ypysv4c","incident_id":"k6h5j8jhmnt9","custom_tweet":null,"affected_components":[{"code":"ylv6yz5yz6m9","name":"Autotask PSA - 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We will provide updates as necessary.","created_at":"2026-09-29T20:00:07.743-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T20:00:07.743-04:00","display_at":"2026-09-29T20:00:07.743-04:00","deliver_notifications":true,"tweet_id":null,"id":"qg320vgz5k05","incident_id":"pr9zd5cw81lr","custom_tweet":null,"affected_components":[{"code":"d8blqwvmsd2w","name":"VSA 9 - US - RIM CE4","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-09-29T19:00:19.654-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T19:00:19.654-04:00","display_at":"2026-09-29T19:00:19.654-04:00","deliver_notifications":true,"tweet_id":null,"id":"d74tqsz3z327","incident_id":"pr9zd5cw81lr","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"On Tuesday, September 29th, maintenance is scheduled on the mentioned servers, between 8:00 PM and 10:00 PM ET.\n\nDuring this maintenance, access to the UI will be interrupted.  \n\nWe apologize for any inconvenience this may cause.\n\n-Cloud Operations Team","created_at":"2026-09-29T13:19:02.498-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T13:19:02.498-04:00","display_at":"2026-09-29T13:19:02.498-04:00","deliver_notifications":true,"tweet_id":null,"id":"1bgx3090r45p","incident_id":"pr9zd5cw81lr","custom_tweet":null,"affected_components":[{"code":"d8blqwvmsd2w","name":"VSA 9 - US - RIM CE4","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"US - RIM CE4","created_at":"2026-03-04T18:48:03.269-05:00","updated_at":"2026-09-29T20:21:50.032-04:00","position":215,"description":null,"showcase":true,"start_date":"2026-03-04T00:00:00.000-05:00","id":"d8blqwvmsd2w","page_id":"43vzbh696nvp","group_id":"kyx0dvh5tdpr"}]},{"name":"Autotask PSA - DE1, EU1 - Maintenance Notice","status":"completed","created_at":"2026-08-21T03:56:51.866-04:00","updated_at":"2026-09-29T17:00:07.498-04:00","monitoring_at":null,"resolved_at":"2026-09-29T17:00:07.439-04:00","impact":"maintenance","shortlink":"https://stspg.io/4d3wzf31zcc5","scheduled_for":"2026-09-29T16:00:00.000-04:00","scheduled_until":"2026-09-29T17:00:00.000-04:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-09-29T15:00:16.739-04:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-08-21T03:56:51.852-04:00","reminder_intervals":null,"id":"wlfpb6vjvqdl","page_id":"43vzbh696nvp","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-09-29T17:00:07.439-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T17:00:07.439-04:00","display_at":"2026-09-29T17:00:07.439-04:00","deliver_notifications":true,"tweet_id":null,"id":"jdy63zkqfgbw","incident_id":"wlfpb6vjvqdl","custom_tweet":null,"affected_components":[{"code":"3x8cmyt9cdf5","name":"Autotask PSA - EU1 (English Europe and Asia)","old_status":"under_maintenance","new_status":"operational"},{"code":"h9ph2pcxcrvd","name":"Autotask PSA - German (Deutsch)","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-09-29T16:00:08.354-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T16:00:08.354-04:00","display_at":"2026-09-29T16:00:08.354-04:00","deliver_notifications":true,"tweet_id":null,"id":"wv7q5cyr2n8k","incident_id":"wlfpb6vjvqdl","custom_tweet":null,"affected_components":[{"code":"3x8cmyt9cdf5","name":"Autotask PSA - EU1 (English Europe and Asia)","old_status":"operational","new_status":"under_maintenance"},{"code":"h9ph2pcxcrvd","name":"Autotask PSA - German (Deutsch)","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-09-29T15:00:16.238-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T15:00:16.238-04:00","display_at":"2026-09-29T15:00:16.238-04:00","deliver_notifications":true,"tweet_id":null,"id":"nyshf5vn4pxh","incident_id":"wlfpb6vjvqdl","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We will be performing a routine maintenance to Autotask PSA on September 29th, starting at 16:00 for an estimated 1 hour.\n\nDuring this time, you should expect a brief interruption in service for Autotask PSA (Up to 20 minutes).\n \nShould you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact\n\nSubscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/","created_at":"2026-08-21T03:56:51.965-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-21T03:56:51.965-04:00","display_at":"2026-08-21T03:56:51.965-04:00","deliver_notifications":true,"tweet_id":null,"id":"q3h6xzvvx59s","incident_id":"wlfpb6vjvqdl","custom_tweet":null,"affected_components":[{"code":"3x8cmyt9cdf5","name":"Autotask PSA - EU1 (English Europe and Asia)","old_status":"operational","new_status":"operational"},{"code":"h9ph2pcxcrvd","name":"Autotask PSA - German (Deutsch)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"EU1 (English Europe and Asia)","created_at":"2023-09-06T10:19:05.407-04:00","updated_at":"2026-09-29T23:02:07.372-04:00","position":13,"description":null,"showcase":true,"start_date":"2023-09-06T00:00:00.000-04:00","id":"3x8cmyt9cdf5","page_id":"43vzbh696nvp","group_id":"w1dfzxttcs2v"},{"status":"operational","name":"German (Deutsch)","created_at":"2023-09-06T10:20:52.005-04:00","updated_at":"2026-09-29T23:01:07.227-04:00","position":17,"description":null,"showcase":true,"start_date":"2023-09-06T00:00:00.000-04:00","id":"h9ph2pcxcrvd","page_id":"43vzbh696nvp","group_id":"w1dfzxttcs2v"}]},{"name":"[VSA9] - [PHILKAS01] - Intermittent Service Disruption","status":"resolved","created_at":"2026-09-09T08:51:48.431-04:00","updated_at":"2026-09-29T15:45:14.894-04:00","monitoring_at":"2026-09-09T12:06:46.554-04:00","resolved_at":"2026-09-29T15:45:14.859-04:00","impact":"major","shortlink":"https://stspg.io/5x454m8lx7h6","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-09T08:51:48.420-04:00","reminder_intervals":null,"id":"spdrb2yl3rds","page_id":"43vzbh696nvp","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-29T15:45:14.859-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T15:45:14.859-04:00","display_at":"2026-09-29T15:45:14.859-04:00","deliver_notifications":true,"tweet_id":null,"id":"9x9lx4p00sgs","incident_id":"spdrb2yl3rds","custom_tweet":null,"affected_components":[{"code":"8lyz1t4k3ktc","name":"VSA 9 - PHILKAS01","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We are experiencing service disruption on PHILKAS01 Server, which may impact administrators ability to manage endpoints.\n\nWe are aware of the issue, and our team is actively working to resolve the same.\n\nWe apologize for any inconvenience.\n\n- Kaseya Cloud Operations Team","created_at":"2026-09-14T09:47:17.967-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-14T09:47:17.967-04:00","display_at":"2026-09-14T09:47:17.967-04:00","deliver_notifications":true,"tweet_id":null,"id":"t6d240kqg9rb","incident_id":"spdrb2yl3rds","custom_tweet":null,"affected_components":[{"code":"8lyz1t4k3ktc","name":"VSA 9 - PHILKAS01","old_status":"operational","new_status":"degraded_performance"}]},{"status":"monitoring","body":"We are continuing to monitor for any further issues.","created_at":"2026-09-09T19:23:31.449-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-09T19:23:31.449-04:00","display_at":"2026-09-09T19:23:31.449-04:00","deliver_notifications":false,"tweet_id":null,"id":"vlplg99cwxwx","incident_id":"spdrb2yl3rds","custom_tweet":null,"affected_components":[{"code":"8lyz1t4k3ktc","name":"VSA 9 - PHILKAS01","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2026-09-09T16:17:50.399-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-09T16:17:50.399-04:00","display_at":"2026-09-09T16:17:50.399-04:00","deliver_notifications":true,"tweet_id":null,"id":"nldvhm6z1pq1","incident_id":"spdrb2yl3rds","custom_tweet":null,"affected_components":[{"code":"8lyz1t4k3ktc","name":"VSA 9 - PHILKAS01","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"identified","body":"The issue has been identified and a fix is being implemented.","created_at":"2026-09-09T13:04:00.656-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-09T13:04:00.656-04:00","display_at":"2026-09-09T13:04:00.656-04:00","deliver_notifications":true,"tweet_id":null,"id":"6cgjtb5vc4sk","incident_id":"spdrb2yl3rds","custom_tweet":null,"affected_components":[{"code":"8lyz1t4k3ktc","name":"VSA 9 - PHILKAS01","old_status":"degraded_performance","new_status":"partial_outage"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2026-09-09T12:06:46.554-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-09T12:06:46.554-04:00","display_at":"2026-09-09T12:06:46.554-04:00","deliver_notifications":true,"tweet_id":null,"id":"svh5j38jt80r","incident_id":"spdrb2yl3rds","custom_tweet":null,"affected_components":[{"code":"8lyz1t4k3ktc","name":"VSA 9 - PHILKAS01","old_status":"partial_outage","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are experiencing service disruption on PHILKAS01 Server, which may impact administrators ability to manage endpoints.\n\nWe are aware of the issue, and our team is actively working to resolve the same.\n\nWe apologize for any inconvenience.\n\n- Kaseya Cloud Operations Team","created_at":"2026-09-09T08:51:48.552-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-09T08:51:48.552-04:00","display_at":"2026-09-09T08:51:48.552-04:00","deliver_notifications":true,"tweet_id":null,"id":"tnd0zljspgd5","incident_id":"spdrb2yl3rds","custom_tweet":null,"affected_components":[{"code":"8lyz1t4k3ktc","name":"VSA 9 - PHILKAS01","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"PHILKAS01","created_at":"2023-09-11T07:14:42.905-04:00","updated_at":"2026-09-26T08:44:12.411-04:00","position":186,"description":"This is a VSA9 Server","showcase":true,"start_date":"2023-09-07T20:00:00.000-04:00","id":"8lyz1t4k3ktc","page_id":"43vzbh696nvp","group_id":"kyx0dvh5tdpr"}]},{"name":"Scheduled Maintenance: Payment Provider – KaseyaOne \u0026 Kaseya Store","status":"completed","created_at":"2026-08-25T10:30:14.379-04:00","updated_at":"2026-09-29T15:00:22.737-04:00","monitoring_at":null,"resolved_at":"2026-09-29T15:00:19.654-04:00","impact":"maintenance","shortlink":"https://stspg.io/32w99m0c1yk3","scheduled_for":"2026-09-29T01:00:00.000-04:00","scheduled_until":"2026-09-29T15:00:00.000-04:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-09-29T00:00:22.484-04:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-08-25T10:30:14.369-04:00","reminder_intervals":null,"id":"jf39x1591f3f","page_id":"43vzbh696nvp","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-09-29T15:00:19.654-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T15:00:19.654-04:00","display_at":"2026-09-29T15:00:19.654-04:00","deliver_notifications":true,"tweet_id":null,"id":"rnl122rnp4rj","incident_id":"jf39x1591f3f","custom_tweet":null,"affected_components":[{"code":"n2nzghtwj8mz","name":"KaseyaOne","old_status":"under_maintenance","new_status":"operational"},{"code":"rhnlcvqpkzbj","name":"Kaseya Store","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-09-29T01:00:09.177-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T01:00:09.177-04:00","display_at":"2026-09-29T01:00:09.177-04:00","deliver_notifications":true,"tweet_id":null,"id":"kh30hnq0w2ph","incident_id":"jf39x1591f3f","custom_tweet":null,"affected_components":[{"code":"n2nzghtwj8mz","name":"KaseyaOne","old_status":"operational","new_status":"under_maintenance"},{"code":"rhnlcvqpkzbj","name":"Kaseya Store","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-09-29T00:00:22.281-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T00:00:22.281-04:00","display_at":"2026-09-29T00:00:22.281-04:00","deliver_notifications":true,"tweet_id":null,"id":"9nlx0ndnczgx","incident_id":"jf39x1591f3f","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Our payment provider for KaseyaOne and Kaseya Store has announced a scheduled maintenance window on September 29th, 2026, from 1:00 AM - 3:00 PM EDT.\n\nDuring this time, users may experience intermittent issues related to payment processing in KaseyaOne and Kaseya Store. This may include:\n \n\u003e Adding, updating, or removing payment methods\n\u003e Completing Store purchases\n\u003e Processing subscription or billing transactions\n \nCore platform functionality outside of payment services will remain unaffected.\n \nWe recommend avoiding payment-related actions during this maintenance window where possible. We will monitor the situation and provide updates if necessary.","created_at":"2026-08-25T10:30:14.484-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-25T10:30:14.484-04:00","display_at":"2026-08-25T10:30:14.484-04:00","deliver_notifications":true,"tweet_id":null,"id":"88djthddzb7t","incident_id":"jf39x1591f3f","custom_tweet":null,"affected_components":[{"code":"n2nzghtwj8mz","name":"KaseyaOne","old_status":"operational","new_status":"operational"},{"code":"rhnlcvqpkzbj","name":"Kaseya Store","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"KaseyaOne","created_at":"2023-09-08T06:59:02.261-04:00","updated_at":"2026-09-29T15:00:10.514-04:00","position":27,"description":"https://one.kaseya.com","showcase":true,"start_date":"2023-09-08T00:00:00.000-04:00","id":"n2nzghtwj8mz","page_id":"43vzbh696nvp","group_id":null},{"status":"operational","name":"Kaseya Store","created_at":"2024-02-29T10:10:07.424-05:00","updated_at":"2026-09-29T15:00:13.640-04:00","position":32,"description":null,"showcase":true,"start_date":"2024-02-29T00:00:00.000-05:00","id":"rhnlcvqpkzbj","page_id":"43vzbh696nvp","group_id":null}]}]
}