Monitoring - The R&D team has identified the issue, implemented a change, and is monitoring results.
Oct 05, 2024 - 11:06 EDT
Investigating - We are aware of a problem where the Daily Backup Success Report for Datto SaaS Protection customers may not be generated and sent via email.
The R&D team is investigating the problem and working toward a resolution.
We apologize for any inconvenience.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Oct 04, 2024 - 16:50 EDT
Update - We are operating at normal performance levels and will be making additional infrastructure in the coming days. This status page will remain open as we continue to make updates.
Sep 27, 2024 - 16:41 EDT
Monitoring - Updates have been made and performance of the admin web interface should reach normal levels over the next few hours. Our team will continue monitoring and will update this post when the issue is resolved.
Sep 25, 2024 - 18:14 EDT
Investigating - We are aware of a problem where some customers are experiencing slowness or timeout errors in the administrative web interface.
The Kaseya Operations team is reviewing the situation and we will post updates on this forum as we resolve the issue.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Sep 25, 2024 - 15:48 EDT