Update - We are continuing to work on a fix for this issue.
Feb 12, 2025 - 06:53 EST
Identified - We are aware of and working on a problem where the Activity Logs are adding to Devices' Activity Cards and the Activity Log with a long delay on the Zinfandel platform.
The Kaseya R&D Team is preparing a fix for this issue which is intended to be deployed later today or in the early hours of tomorrow.
While the fix will prevent delays of new activities being logged in the Web UI, activities prior to the fix will continue to be processed and will arrive subject to the current delays.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Feb 12, 2025 - 06:07 EST
Monitoring - Our R&D team has implemented changes to address the Teams backup performance degradation and success rates have returned to normal levels.
We are continuing to monitor.
Feb 11, 2025 - 09:44 EST
Identified - We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'cae1-saas-p0' may experience degraded Teams backup performance.
The Kaseya R&D Team has identified the issue and is actively working to resolve it.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Feb 10, 2025 - 12:43 EST