Monitoring - The R&D team has identified the issue, implemented a change, and is monitoring results.
Oct 05, 2024 - 11:06 EDT
Investigating - We are aware of a problem where the Daily Backup Success Report for Datto SaaS Protection customers may not be generated and sent via email.

The R&D team is investigating the problem and working toward a resolution.

We apologize for any inconvenience.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Oct 04, 2024 - 16:50 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 04, 2024 - 18:15 EDT
Scheduled - We will be performing maintenance for node 'cae1-bfyii-638' on October 4th 2024 starting at 6:00PM EDT until October 7th 7:00AM EDT

During this downtime customers hosted on node 'cae1-bfyii-638' may encounter issues accessing their accounts.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting status.kaseya.com.

Oct 4, 2024 18:15 - Oct 7, 2024 07:15 EDT
Identified - We are currently experiencing partial service disruption for targets on LHR2 DC due to unplanned maintenance.

Our team is working to restore the functionality on the affected instances at this time.

We apologize for any inconvenience.

- Kaseya Cloud Operations Team

Sep 30, 2024 - 15:11 EDT
Update - We are operating at normal performance levels and will be making additional infrastructure in the coming days. This status page will remain open as we continue to make updates.
Sep 27, 2024 - 16:41 EDT
Monitoring - Updates have been made and performance of the admin web interface should reach normal levels over the next few hours. Our team will continue monitoring and will update this post when the issue is resolved.
Sep 25, 2024 - 18:14 EDT
Investigating - We are aware of a problem where some customers are experiencing slowness or timeout errors in the administrative web interface.

The Kaseya Operations team is reviewing the situation and we will post updates on this forum as we resolve the issue.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Sep 25, 2024 - 15:48 EDT

About This Site

Welcome to the Kaseya home for real-time and historical data on product and system performance

Kaseya 365 Operational
90 days ago
100.0 % uptime
Today
Endpoint Backup Operational
90 days ago
100.0 % uptime
Today
Datto RMM Operational
90 days ago
100.0 % uptime
Today
Datto EDR Operational
90 days ago
100.0 % uptime
Today
Datto AV Operational
90 days ago
100.0 % uptime
Today
Kaseya MDM Operational
90 days ago
100.0 % uptime
Today
Rocketcyber Operational
90 days ago
100.0 % uptime
Today
VSA 10 Operational
90 days ago
100.0 % uptime
Today
VSA 9 Operational
90 days ago
100.0 % uptime
Today
Audit For IT Operational
90 days ago
100.0 % uptime
Today
BitDefender Operational
90 days ago
100.0 % uptime
Today
Autotask PSA Operational
90 days ago
100.0 % uptime
Today
Limited Release Operational
90 days ago
100.0 % uptime
Today
America East Operational
90 days ago
100.0 % uptime
Today
America East 2 Operational
90 days ago
100.0 % uptime
Today
America East 3 Operational
90 days ago
100.0 % uptime
Today
America West Operational
90 days ago
100.0 % uptime
Today
America West 2 Operational
90 days ago
100.0 % uptime
Today
America West 3 Operational
90 days ago
100.0 % uptime
Today
UK Limited Release (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
UK (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
UK 2 (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
EU1 (English Europe and Asia) Operational
90 days ago
100.0 % uptime
Today
Australia / New Zealand Operational
90 days ago
100.0 % uptime
Today
Australia / New Zealand 2 Operational
90 days ago
100.0 % uptime
Today
German (Deutsch) Operational
90 days ago
100.0 % uptime
Today
Spanish (Español) Operational
90 days ago
100.0 % uptime
Today
Report Data Warehouse Operational
90 days ago
100.0 % uptime
Today
BMS Operational
90 days ago
99.98 % uptime
Today
APAC Operational
90 days ago
100.0 % uptime
Today
UK Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
99.96 % uptime
Today
Connectbooster Operational
90 days ago
99.98 % uptime
Today
Portal Operational
90 days ago
99.93 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
Point of Sale Operational
90 days ago
100.0 % uptime
Today
Secure Payments Operational
90 days ago
100.0 % uptime
Today
Dark Web ID Operational
90 days ago
100.0 % uptime
Today
Datto AV Operational
90 days ago
99.96 % uptime
Today
Datto EDR Operational
90 days ago
99.99 % uptime
Today
Login Operational
90 days ago
99.96 % uptime
Today
Agent Connection Operational
90 days ago
100.0 % uptime
Today
Detection Engine Operational
90 days ago
100.0 % uptime
Today
Notification Engine Operational
90 days ago
100.0 % uptime
Today
Reporting Engine Operational
90 days ago
100.0 % uptime
Today
Datto BCDR Devices Operational
90 days ago
99.78 % uptime
Today
Device Registration Operational
90 days ago
100.0 % uptime
Today
Device Check-in Operational