In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 2026 - 07:00 EDT
Oct 24, 2026 - 07:00 EDT
Scheduled - On Saturday, 24th October, maintenance is scheduled on the mentioned servers between 07:00 AM and 11:00 AM ET.
During this maintenance, we will be deploying a new patch version VSA 9.5.27a, and agents will be automatically updated to the latest version.
Release Notes with fixes are available.
We apologize for any inconvenience this may cause.
-Cloud Operations Team
Oct 24, 2026 07:00-11:00 EDT
During this maintenance, we will be deploying a new patch version VSA 9.5.27a, and agents will be automatically updated to the latest version.
Release Notes with fixes are available.
We apologize for any inconvenience this may cause.
-Cloud Operations Team
Oct 24, 2026 07:00-11:00 EDT
PHP vulnerabilities (CVE-2026-109618 and CVE-2026-109619): Kaseya status - Investigation and Remediation
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Identified - Kaseya is aware of two critical vulnerabilities in PHP: CVE-2026-109618 and CVE-2026-109619.
CVE-2026-109618 involves a remote code execution vulnerability where handling out-of-memory errors via longjmp() leaves request memory uninitialized due to improper control flow management, potentially allowing attackers to achieve remote code execution using out-of-memory (OOM) triggers.
CVE-2026-109619 describes a remote code execution vulnerability where longjmp() fatal error handling leaves global memory pointing to freed memory regions. These regions can later be accessed during subsequent requests, potentially enabling arbitrary code execution.
Kaseya has completed an evaluation of its product portfolio regarding these vulnerabilities. A summary of the current status across impacted products and services is provided in the table below. As our investigation and remediation efforts continue, we will keep the following list updated with the latest information.
Here is what each status means:
Fully Patched: The fix has been applied.
Compensating Controls: The product is impacted, protective controls are in place, and we are working to remediate.
Unaffected: The product is not affected by these vulnerabilities.
Product Status:
AudIT - Unaffected
Autotask PSA - Compensating Controls
Azure - Files - Unaffected
BMS - Fully patched
Connect Booster - Unaffected
Datto Backup For Azure - Unaffected
Datto BCDR - Compensating Controls
Datto Direct to Cloud Products - Compensating Controls
Datto EDR - Unaffected
Datto Networking - Compensating Controls
Datto Partner Portal - Compensating Controls
Datto RMM - Compensating Controls
Datto SaaS Defense - Unaffected
Datto SaaS Protection + Backupify - Compensating Controls
Datto Workplace + File Protect - Compensating Controls
Endpoint Backup V2 - Compensating Controls
Graphus - Unaffected
ID Agent - Compensating Controls
Inky - Unaffected
IT Glue - Unaffected
Kaseya One - Unaffected
Kaseya Quote Manager - Compensating Controls
Kaseya MDM - Unaffected
Microsoft Entra Backup - Unaffected
MyITProcess - Unaffected
Passly - Unaffected
RapidFire Tools - Compensating Controls
RocketCyber - Compensating Controls
SaaS Alerts -Unaffected
Secure Payments - Compensating Controls
Spanning - Compensating Controls
Unitrends - Compensating Controls
UniView - Unaffected
vPenTest - Fully Patched
VSA 10 - Fully Patched
VSA 9 - Compensating Controls
We will continue to provide updates as additional information becomes available.
Please contact your account manager with questions.
Oct 23, 2026 - 16:20 EDT
CVE-2026-109618 involves a remote code execution vulnerability where handling out-of-memory errors via longjmp() leaves request memory uninitialized due to improper control flow management, potentially allowing attackers to achieve remote code execution using out-of-memory (OOM) triggers.
CVE-2026-109619 describes a remote code execution vulnerability where longjmp() fatal error handling leaves global memory pointing to freed memory regions. These regions can later be accessed during subsequent requests, potentially enabling arbitrary code execution.
Kaseya has completed an evaluation of its product portfolio regarding these vulnerabilities. A summary of the current status across impacted products and services is provided in the table below. As our investigation and remediation efforts continue, we will keep the following list updated with the latest information.
Here is what each status means:
Fully Patched: The fix has been applied.
Compensating Controls: The product is impacted, protective controls are in place, and we are working to remediate.
Unaffected: The product is not affected by these vulnerabilities.
Product Status:
AudIT - Unaffected
Autotask PSA - Compensating Controls
Azure - Files - Unaffected
BMS - Fully patched
Connect Booster - Unaffected
Datto Backup For Azure - Unaffected
Datto BCDR - Compensating Controls
Datto Direct to Cloud Products - Compensating Controls
Datto EDR - Unaffected
Datto Networking - Compensating Controls
Datto Partner Portal - Compensating Controls
Datto RMM - Compensating Controls
Datto SaaS Defense - Unaffected
Datto SaaS Protection + Backupify - Compensating Controls
Datto Workplace + File Protect - Compensating Controls
Endpoint Backup V2 - Compensating Controls
Graphus - Unaffected
ID Agent - Compensating Controls
Inky - Unaffected
IT Glue - Unaffected
Kaseya One - Unaffected
Kaseya Quote Manager - Compensating Controls
Kaseya MDM - Unaffected
Microsoft Entra Backup - Unaffected
MyITProcess - Unaffected
Passly - Unaffected
RapidFire Tools - Compensating Controls
RocketCyber - Compensating Controls
SaaS Alerts -Unaffected
Secure Payments - Compensating Controls
Spanning - Compensating Controls
Unitrends - Compensating Controls
UniView - Unaffected
vPenTest - Fully Patched
VSA 10 - Fully Patched
VSA 9 - Compensating Controls
We will continue to provide updates as additional information becomes available.
Please contact your account manager with questions.
Oct 23, 2026 - 16:20 EDT
Investigating - Two critical vulnerabilities were disclosed in third-party PHP libraries that allow unauthenticated remote code execution. Kaseya security teams are assessing all Kaseya systems and products and applying fixes as they become available.
This page is the source of truth for Kaseya status and guidance.
Product Status:
All products: Customer action: none
Kaseya corporate infrastructure: Customer action: none
Third-party components in Kaseya products: Customer action: none
Oct 21, 2026 - 17:51 EDT
This page is the source of truth for Kaseya status and guidance.
Product Status:
All products: Customer action: none
Kaseya corporate infrastructure: Customer action: none
Third-party components in Kaseya products: Customer action: none
Oct 21, 2026 - 17:51 EDT
Update - We are actively addressing an issue affecting device filters that utilize compound criteria, such as "does not contain" combined with nested logical operators.
Engineering is preparing an update to restore previous filter evaluation behavior. The build is currently being validated in our staging environment, and we will provide an update once the production release window is confirmed.
Recommended Actions:
Filters: No action is needed on your existing device filters. Existing configurations will evaluate as expected once the update is deployed.
Automations: As a precaution, partners may choose to temporarily pause or defer non-critical scheduled jobs or policies that target dynamic filters until the update is complete.
We will post our next update once staging validation concludes.
Oct 23, 2026 - 15:52 EDT
Engineering is preparing an update to restore previous filter evaluation behavior. The build is currently being validated in our staging environment, and we will provide an update once the production release window is confirmed.
Recommended Actions:
Filters: No action is needed on your existing device filters. Existing configurations will evaluate as expected once the update is deployed.
Automations: As a precaution, partners may choose to temporarily pause or defer non-critical scheduled jobs or policies that target dynamic filters until the update is complete.
We will post our next update once staging validation concludes.
Oct 23, 2026 - 15:52 EDT
Identified - We are aware of a issue affecting device filters that combine negative query conditions, such as “does not contain,” with an embedded AND/OR operator within the filter criteria.
A change with how these conditions are evaluated was made to correct these queries however it was not communicated as expected and may cause some existing filters to return different results than previously anticipated.
We are considering reverting this change, if you believe your filters may be affected, please contact Support for assistance reviewing your configuration and guidance on next steps.
Oct 23, 2026 - 10:51 EDT
A change with how these conditions are evaluated was made to correct these queries however it was not communicated as expected and may cause some existing filters to return different results than previously anticipated.
We are considering reverting this change, if you believe your filters may be affected, please contact Support for assistance reviewing your configuration and guidance on next steps.
Oct 23, 2026 - 10:51 EDT
Investigating - We are aware of a issue affecting device filters that combine negative query conditions, such as “does not contain,” with an embedded AND/OR operator within the filter criteria.
A change with how these conditions are evaluated was made to correct these queries however it was not communicated as expected and may cause some existing filters to return different results than previously anticipated.
We are considering reverting this change, if you believe your filters may be affected, please contact Support for assistance reviewing your configuration and guidance on next steps.
Oct 23, 2026 - 10:50 EDT
A change with how these conditions are evaluated was made to correct these queries however it was not communicated as expected and may cause some existing filters to return different results than previously anticipated.
We are considering reverting this change, if you believe your filters may be affected, please contact Support for assistance reviewing your configuration and guidance on next steps.
Oct 23, 2026 - 10:50 EDT
Update - Backup success rates have largely returned to expected operating levels following the recent increase in Microsoft 365 API throttling, and platform performance remains stable across SaaS Protection environments. The vast majority of customer accounts are processing backups successfully, while Engineering teams continue to implement platform optimizations and enhancements to further improve consistency, performance, and overall service reliability.
Oct 20, 2026 - 15:55 EDT
Oct 20, 2026 - 15:55 EDT
Update - Following a recent platform update, some SaaS Protection environments across multiple regions experienced increased Microsoft 365 API throttling, resulting in backup performance degradation and delayed backup processing for a subset of customers. The underlying issue has been addressed, and backup success rates are already trending positively as affected environments work through the existing backlog. Performance is expected to continue improving as processing catches up, and Engineering teams are closely monitoring recovery efforts to ensure a return to normal operating levels for all customers.
Oct 15, 2026 - 14:49 EDT
Oct 15, 2026 - 14:49 EDT
Update - Backup success rates have largely returned to normal operating levels and remain stable across SaaS Protection environments. The vast majority of customer accounts are processing backups successfully, while ongoing optimization efforts continue to further improve consistency across the platform.
As part of these improvements, backup cadence has now been standardized across all Microsoft 365 workload types and environments to three backups per day.
Engineering teams will continue to monitor platform performance closely to ensure sustained stability and reliability.
Oct 13, 2026 - 15:20 EDT
As part of these improvements, backup cadence has now been standardized across all Microsoft 365 workload types and environments to three backups per day.
Engineering teams will continue to monitor platform performance closely to ensure sustained stability and reliability.
Oct 13, 2026 - 15:20 EDT
Update - Backup success rates continue to trend positively and are returning to normal levels across SaaS Protection environments as additional post-Microsoft Graph migration improvements are deployed. Most customer accounts are now processing backups normally, and overall platform performance has continued to improve.
Engineering teams remain focused on implementing additional enhancements and monitoring performance closely to ensure continued improvements. We will provide further updates as progress continues.
Oct 07, 2026 - 16:13 EDT
Engineering teams remain focused on implementing additional enhancements and monitoring performance closely to ensure continued improvements. We will provide further updates as progress continues.
Oct 07, 2026 - 16:13 EDT
Update - Backup success rates improved significantly over the weekend following the latest optimization efforts, and overall performance remains on a positive trend. The large majority of SaaS Protection customer accounts are processing backups normally, while engineering teams continue to implement additional post-Microsoft Graph migration improvements for environments that may still experience reduced backup performance across some Microsoft 365 services.
To help maintain high backup success rates as optimization efforts progress, backup cadence remains unchanged:
V2: All Microsoft 365 services back up three times daily.
V3: Exchange backs up three times daily; SharePoint, OneDrive, and Teams remain at one backup per day.
We will continue to monitor performance closely and provide further updates as additional improvements are implemented.
Oct 05, 2026 - 11:44 EDT
To help maintain high backup success rates as optimization efforts progress, backup cadence remains unchanged:
V2: All Microsoft 365 services back up three times daily.
V3: Exchange backs up three times daily; SharePoint, OneDrive, and Teams remain at one backup per day.
We will continue to monitor performance closely and provide further updates as additional improvements are implemented.
Oct 05, 2026 - 11:44 EDT
Update - Backup performance and success rates continue to improve as additional optimizations are deployed across Datto SaaS Protection environments. Current efforts are focused on further enhancing backup performance and reliability, including continued improvements to help mitigate the impact of Microsoft service throttling. Overall trends remain positive, and we expect continued improvements as optimization efforts progress.
Backup cadence remains unchanged:
V2: All Microsoft 365 services back up three times daily.
V3: Exchange backs up three times daily; SharePoint, OneDrive, and Teams remain at one backup per day while optimization efforts continue.
We will continue to monitor results closely and provide additional updates as further improvements are deployed.
Oct 02, 2026 - 16:23 EDT
Backup cadence remains unchanged:
V2: All Microsoft 365 services back up three times daily.
V3: Exchange backs up three times daily; SharePoint, OneDrive, and Teams remain at one backup per day while optimization efforts continue.
We will continue to monitor results closely and provide additional updates as further improvements are deployed.
Oct 02, 2026 - 16:23 EDT
Monitoring - Microsoft Graph API migration has been completed across all Datto SaaS Protection environments, including customers utilizing in-place archive configurations. No further migration activities are expected to impact backup operations.
Some customers may continue to experience backup performance degradation while our engineering teams work to restore backup success rates to pre-migration levels. Multiple fixes and optimizations are being actively deployed across V2 and V3 environments, including improvements to Microsoft Graph API error handling and overall backup processing reliability. Teams continue to monitor the impact of each change as it is released.
Current Backup Cadence:
V2 environments: All Microsoft 365 services continue to back up three times per day.
V3 environments: Exchange continues to back up three times per day. SharePoint, OneDrive, and Teams remain on a reduced cadence of one backup per day while optimization efforts continue to maintain high backup success rates and mitigate Microsoft service throttling.
We do not currently have a fixed resolution date, as improvements are being delivered through ongoing remediation efforts rather than a single release. While performance is expected to continue improving, some customers may experience intermittent backup performance issues until all identified issues have been addressed. Based on current progress, we are cautiously optimistic that the remaining issues will be resolved over the coming days to weeks. We will continue providing updates as fixes are confirmed.
Customers who have not completed the required Microsoft 365 tenant reauthorization should follow the instructions here: https://saasprotection.datto.com/help/M365/Content/Troubleshooting/General/ews-to-graph.html
Should you have any additional questions or require assistance, please contact our support team at: https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at: https://status.kaseya.com/
Sep 30, 2026 - 12:37 EDT
Some customers may continue to experience backup performance degradation while our engineering teams work to restore backup success rates to pre-migration levels. Multiple fixes and optimizations are being actively deployed across V2 and V3 environments, including improvements to Microsoft Graph API error handling and overall backup processing reliability. Teams continue to monitor the impact of each change as it is released.
Current Backup Cadence:
V2 environments: All Microsoft 365 services continue to back up three times per day.
V3 environments: Exchange continues to back up three times per day. SharePoint, OneDrive, and Teams remain on a reduced cadence of one backup per day while optimization efforts continue to maintain high backup success rates and mitigate Microsoft service throttling.
We do not currently have a fixed resolution date, as improvements are being delivered through ongoing remediation efforts rather than a single release. While performance is expected to continue improving, some customers may experience intermittent backup performance issues until all identified issues have been addressed. Based on current progress, we are cautiously optimistic that the remaining issues will be resolved over the coming days to weeks. We will continue providing updates as fixes are confirmed.
Customers who have not completed the required Microsoft 365 tenant reauthorization should follow the instructions here: https://saasprotection.datto.com/help/M365/Content/Troubleshooting/General/ews-to-graph.html
Should you have any additional questions or require assistance, please contact our support team at: https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at: https://status.kaseya.com/
Sep 30, 2026 - 12:37 EDT
Monitoring - A third party vendor, ConnectWise, recently reported attempts of unauthorized access associated with the ConnectWise Cloud Backup environment. ConnectWise has initiated their incident response procedures, and have applied containment measures as they continue to investigate. At this time, according to ConnectWise there is no indication that ConnectWise partner backup data has been accessed. All additional updates related to this incident can be found on the ConnectWise Status Page at status.connectwise.com.
As part of our ongoing security monitoring efforts, the Kaseya Security Operations Center deployed additional detection measures on October 16, 2026, targeting publicly disclosed indicators of compromise. Activity matching these indicators is automatically designated as critical severity and promptly reviewed by our security analysts.
The Kaseya product team has also deployed a fortify action within SaaS Alerts and KSIEM environments to help mitigate this risk further. Please follow the steps below to apply the fortify action:
Action Name: Disable ConnectWise Cloud Backup and Cloud Management apps
Steps to Deploy within SaaS Alerts and KSIEM portal:
Within the left menu, under "Modules", select Fortify → Actions, then perform the following:
1. Set Select Product to Microsoft.
2. Set Select Organization to the customer's org (or leave it on All), and leave Select Actions on All.
3. Click Show Actions.
4. Search for Disable ConnectWise Cloud Backup and Cloud Management apps in the search box.
5. Under the action's buttons, click the wand icon labelled Apply.
If you feel you have been compromised due to this issue, please contact Kaseya support.
Oct 17, 2026 - 16:28 EDT
As part of our ongoing security monitoring efforts, the Kaseya Security Operations Center deployed additional detection measures on October 16, 2026, targeting publicly disclosed indicators of compromise. Activity matching these indicators is automatically designated as critical severity and promptly reviewed by our security analysts.
The Kaseya product team has also deployed a fortify action within SaaS Alerts and KSIEM environments to help mitigate this risk further. Please follow the steps below to apply the fortify action:
Action Name: Disable ConnectWise Cloud Backup and Cloud Management apps
Steps to Deploy within SaaS Alerts and KSIEM portal:
Within the left menu, under "Modules", select Fortify → Actions, then perform the following:
1. Set Select Product to Microsoft.
2. Set Select Organization to the customer's org (or leave it on All), and leave Select Actions on All.
3. Click Show Actions.
4. Search for Disable ConnectWise Cloud Backup and Cloud Management apps in the search box.
5. Under the action's buttons, click the wand icon labelled Apply.
If you feel you have been compromised due to this issue, please contact Kaseya support.
Oct 17, 2026 - 16:28 EDT
About This Site
Welcome to the Kaseya home for real-time and historical data on product and system performance
Audit For IT
Operational
BitDefender
Operational
Autotask PSA
Operational
Limited Release
Operational
America East
Operational
America East 2
Operational
America East 3
Operational
America West
Operational
America West 2
Operational
America West 3
Operational
Australia / New Zealand 4
Operational
UK Limited Release (United Kingdom)
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UK (United Kingdom)
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UK 2 (United Kingdom)
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UK03 (United Kingdom)
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EU1 (English Europe and Asia)
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Australia / New Zealand
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Australia / New Zealand 2
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Australia/ New Zealand 3 (Sydney Datacenter)
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German (Deutsch)
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Spanish (Español)
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Report Data Warehouse
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AT01
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BMS
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APAC
Operational
UK
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US
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BullPhish ID
Operational
Connectbooster
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Portal
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Payments
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Point of Sale
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Secure Payments
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Dark Web ID
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Datto AV
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Login
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Operational
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Backup
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Datto / Unitrends Endpoint Backup for PCs
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EU10
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EU12
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AU14
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US17
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CloudTrax
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Datto RMM
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Pinotage (EU1)
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Merlot (EU2)
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Zinfandel (US West)
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Concord (US East)
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Syrah (APAC)
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Vidal (US East)
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Software Catalog
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Datto SaaS Defense
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Portal Login & Dashboards
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Client Onboarding
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Scanning System
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Lucky Meter
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Datto SaaS Protection
Degraded Performance
SaaS Protection Backups
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SaaS Protection Console Login
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SaaS Protection Seat Management
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SaaS Protection Client Onboarding
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SaaS Protection Report Delivery
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SaaS Protection Restores/Exports
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Datto Workplace
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AU5
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CA3
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EU2
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EU4
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EU7
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EU16
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US6
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US15
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Backup
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Restore
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Graphus
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INKY
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Australia Primary File Services
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My Glue
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KB and Support Portal
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Continuity Application Services
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KaseyaOne
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Kaseya.com
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Ticket Entry
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Chat
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Knowledge Articles
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API
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Integrations
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myITprocess
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Rapidfire Tools
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Compliance Manager (GRC)
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Compliance Manager (Legacy)
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CyberHawk
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Email2Ticket
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Inspector
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Network Detective
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VulScan
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Portal
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RocketCyber
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EU
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US
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Manage
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Respond
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Reports
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Unify
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API
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Support KB
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Spanning
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Spanning Backup for O365
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Spanning Backup for GSuite
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Spanning Backup for Salesforce
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Spanning Uniview Portal
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Uniview Unified Backup Portal
Under Maintenance
Unitrends Cloud Services
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FRA3 - Frankfurt, DE
Operational
NA1 - Atlanta, GA
Operational
NA3 - Denver, CO
Operational
CAE2 - Montreal, CA
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US - EAST
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US - WEST
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AUE2 - Sydney, AU
Operational
GBE2 - London, UK
Operational
DES01 - Munich, EU
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UTMSP
Operational
backup.net
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Vorex
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vPenTest
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VSA 9
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US - IAD2VSA01
Under Maintenance
US - IAD2VSA02
Under Maintenance
US - IAD2VSA03
Under Maintenance
US - IAD2VSA04
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US - IAD2VSA06
Under Maintenance
US - IAD2VSA07
Under Maintenance
US - IAD2VSA08
Under Maintenance
US - IAD2VSA09
Under Maintenance
US - IAD2VSA10
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US - IAD2VSA12
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US - IAD2VSA33
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US - NA1VSA01
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US - NA1VSA02
Under Maintenance
US - NA1VSA03
Under Maintenance
US - NA1VSA04
Under Maintenance
US - NA1VSA05
Under Maintenance
US - NA1VSA06
Under Maintenance
US - NA1VSA07
Under Maintenance
US - NA1VSA08
Under Maintenance
US - NA1VSA09
Under Maintenance
US - NA1VSA10
Under Maintenance
US - NA1VSA105
Under Maintenance
US - NA1VSA106
Under Maintenance
US - NA1VSA107
Under Maintenance
US - NA1VSA108
Under Maintenance
US - NA1VSA11
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US - NA1VSA112
Under Maintenance
US - NA1VSA113
Under Maintenance
US - NA1VSA115
Under Maintenance
US - NA1VSA116
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US - NA1VSA117
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US - NA1VSA12
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US - NA1VSA13
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US - NA1VSA14
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US - NA1VSA16
Under Maintenance
US - NA1VSA17
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US - NA1VSA18
Under Maintenance
US - NA1VSA19
Under Maintenance
US - NA1VSA20
Under Maintenance
US - NA1VSA21
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US - NA1VSA22
Under Maintenance
US - NA1VSA23
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US - NA1VSA24
Under Maintenance
US - NA1VSA25
Under Maintenance
US - NA1VSA26
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US - NA1VSA27
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US - NA1VSA28
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US - NA1VSA29
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US - NA1VSA30
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US - NA1VSA31
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US - NA1VSA32
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US - NA1VSA34
Under Maintenance
US - NA1VSA35
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US - NA1VSA37
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US - NA1VSA38
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US - NA1VSA39
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UK - EMEAVSATRIAL07
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US - NA1VSATRIAL03
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UK - SAAS02
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UK - SAAS04
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UK - SAAS08
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UK - SAAS09
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UK - SAAS12
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UK - SAAS19
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UK - SAAS24
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UK - SAAS25
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UK - SAAS27
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UK - SAAS28
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UK - SAAS37
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UK - SAAS41
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UK - SAAS43
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UK - SAAS44
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UK - SAAS46
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UK - SAAS47
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UK - SAAS49
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UK - UKVSA109
Under Maintenance
UK - UKVSA110
Under Maintenance
UK - UKVSA111
Under Maintenance
UK - VSA120
Under Maintenance
UK - VSA129
Under Maintenance
Lynx01
Under Maintenance
Andromeda02 - EU01
Under Maintenance
EU - EUVSA01
Under Maintenance
EU - EUVSA02
Under Maintenance
EU - EUVSA03
Under Maintenance
EU - EUVSA04
Under Maintenance
EU - EUVSA05
Under Maintenance
EU - EUVSA06
Under Maintenance
EU - EUVSA07
Under Maintenance
EU - EUVSA08
Under Maintenance
EU - EUVSA09
Under Maintenance
EU - EUVSA10
Under Maintenance
EU - EUVSA11
Under Maintenance
EU - EUVSA12
Under Maintenance
EU - EUVSA13
Under Maintenance
EU - EUVSA14
Under Maintenance
EU - EUVSA15
Under Maintenance
EU - EUVSA16
Under Maintenance
EU - EUVSA17
Under Maintenance
EU - EUVSA20
Under Maintenance
EU - EUVSA21
Under Maintenance
EU - SAAS01
Under Maintenance
EU - SAAS03
Under Maintenance
EU - SAAS07
Under Maintenance
EU - SAAS10
Under Maintenance
EU - SAAS11
Under Maintenance
EU - SAAS14
Under Maintenance
EU - SAAS18
Under Maintenance
EU - SAAS21
Under Maintenance
EU - SAAS23
Under Maintenance
EU - SAAS30
Under Maintenance
EU - SAAS32
Under Maintenance
EU - SAAS33
Under Maintenance
EU - SAAS45
Under Maintenance
EU - VSA114
Under Maintenance
EU-TRIAL1002
Under Maintenance
EU-VSA128
Under Maintenance
ELOQUIO
Under Maintenance
SYD2 - RSSPRM
Operational
SYD2 - VSA139
Under Maintenance
SYD2 - VSA140
Under Maintenance
SYD2 - VSA144
Under Maintenance
SYD2 - VSA145
Under Maintenance
SYD2-TRIAL1003
Under Maintenance
AU - GONG001
Under Maintenance
AU-OTA
Under Maintenance
US - Noc-Assist
Under Maintenance
US - RIM CE
Operational
US - RIM DQ
Operational
US - SAAS15
Under Maintenance
US - TRIAL1001
Under Maintenance
US - VSA118
Under Maintenance
US - VSA119
Under Maintenance
US - VSA121
Under Maintenance
US - VSA122
Under Maintenance
US - VSA125
Under Maintenance
US - VSA126
Under Maintenance
US - VSA130
Under Maintenance
US - VSA131
Under Maintenance
US - VSA132
Under Maintenance
US - VSA133
Under Maintenance
US - VSA134
Under Maintenance
US - VSA135
Under Maintenance
US - VSA136
Operational
US - VSA138
Under Maintenance
US - VSA141
Under Maintenance
US - VSA142
Under Maintenance
US - VSA143
Under Maintenance
US - VSA146
Under Maintenance
US - Wakanda
Operational
US-EDATECH01
Under Maintenance
US-GSENTKASEYA01
Under Maintenance
US-VSA123
Under Maintenance
US-VSA124
Under Maintenance
US-VSA127
Under Maintenance
Leo06
Operational
Leo45
Operational
PHILKAS01
Under Maintenance
Tatooine01
Under Maintenance
Tatooine02
Operational
Tatooine03
Operational
Andromeda02 - US01
Under Maintenance
Andromeda02 - US02
Under Maintenance
Andromeda02 - US03
Under Maintenance
Andromeda01
Under Maintenance
Andromeda04
Under Maintenance
CyberTek
Operational
Draco01
Under Maintenance
US -RIM CE2
Under Maintenance
US - CGSINC
Under Maintenance
US - ABCPES
Operational
US - Revan01
Operational
US - Revan02
Operational
US - ABCPES02
Operational
US - RIM CE3
Operational
Kaseya Software Deployment and Update
Operational
Software Catalog
Operational
US - RIM CE4
Operational
VSA X
Operational
APAC
Operational
EU
Operational
US
Operational
US - Andromeda10
Operational
EU - Andromeda10
Operational
APAC-Hosted-1
Operational
Integration Services
Operational
License Management
Operational
US - Remote Control
Operational
EU - Remote Control
Operational
APAC - Remote Control
Operational
Software Catalog
Operational
downloads.datto.com
Operational
https://download.kaseya.com
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
VSA9 - VSA Patch Release v9.5.27a - RSSPRM Oct 24, 2026 12:30-16:30 EDT
On Saturday, 24th October, maintenance is scheduled on the mentioned server between 12:30 PM and 04:30 PM ET.
During this maintenance, we will be deploying a new patch version VSA 9.5.27a, and agents will be automatically updated to the latest version.
Release Notes with fixes are available.
We apologize for any inconvenience this may cause.
-Cloud Operations Team
Posted on Oct 23, 2026 - 11:40 EDT
During this maintenance, we will be deploying a new patch version VSA 9.5.27a, and agents will be automatically updated to the latest version.
Release Notes with fixes are available.
We apologize for any inconvenience this may cause.
-Cloud Operations Team
Posted on Oct 23, 2026 - 11:40 EDT
Scheduled Maintenance - UTMSP/ UniView Oct 26, 2026 03:00-07:00 EDT
Maintenance is scheduled for UTMSP/UniView servers on Monday, 26th October 2026, between 3:00 AM and 7:00 AM EDT.
Please be advised that we are performing scheduled maintenance.
Unitrends MSP Portal may be intermittently unavailable or slow during this period. Please plan accordingly.
We apologize for any inconvenience this may cause.
-Cloud Operations Team
Posted on Oct 21, 2026 - 13:26 EDT
Please be advised that we are performing scheduled maintenance.
Unitrends MSP Portal may be intermittently unavailable or slow during this period. Please plan accordingly.
We apologize for any inconvenience this may cause.
-Cloud Operations Team
Posted on Oct 21, 2026 - 13:26 EDT
Datto RMM - Syrah (APAC) - 15.2.0 Release Oct 26, 2026 10:00-14:00 EDT
We are excited to announce the Datto RMM 15.2.0 Release.
Please Note: This release includes updates to both the Platform and Agent features, so partners should expect agent disconnections and, in some cases, devices temporarily going offline during the maintenance window.
For full details, the Datto RMM 15.2.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2026/ReleaseNotesDattoRMMv15.2.0.htm
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Posted on Oct 19, 2026 - 08:10 EDT
Please Note: This release includes updates to both the Platform and Agent features, so partners should expect agent disconnections and, in some cases, devices temporarily going offline during the maintenance window.
For full details, the Datto RMM 15.2.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2026/ReleaseNotesDattoRMMv15.2.0.htm
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Posted on Oct 19, 2026 - 08:10 EDT
Endpoint Backup v2 - All Regions - Maintenance Notice Oct 27, 2026 04:00-07:00 EDT
We will be performing a routine maintenance to Datto Endpoint Backup V2 on October 27th, starting at 4:00AM EDT for an estimated 3 hours.
During this time, you should expect minimal downtime with only brief and intermittent disruptions for backup, restore, and asset pairing.
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Oct 22, 2026 - 11:10 EDT
During this time, you should expect minimal downtime with only brief and intermittent disruptions for backup, restore, and asset pairing.
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Oct 22, 2026 - 11:10 EDT
Datto RMM - Zinfandel (US West) - 15.2.0 Release Oct 28, 2026 04:00-08:00 EDT
We are excited to announce the Datto RMM 15.2.0 Release.
Please Note: This release includes updates to both the Platform and Agent features, so partners should expect agent disconnections and, in some cases, devices temporarily going offline during the maintenance window.
For full details, the Datto RMM 15.2.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2026/ReleaseNotesDattoRMMv15.2.0.htm
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Posted on Oct 19, 2026 - 08:12 EDT
Please Note: This release includes updates to both the Platform and Agent features, so partners should expect agent disconnections and, in some cases, devices temporarily going offline during the maintenance window.
For full details, the Datto RMM 15.2.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2026/ReleaseNotesDattoRMMv15.2.0.htm
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Posted on Oct 19, 2026 - 08:12 EDT
PSA - 2026.6 Major Release - AE01, AE02, AE03, AE04 Oct 28, 2026 21:00-23:00 EDT
Maintenance Type: PSA Major Release
Release Number: 2026.6
Purpose: We are excited to announce the PSA 2026.6 Major Release
Impact: Partners may be briefly logged out during this window.
Follow the URLs below to our Release Notes!
Release Notes: https://psa.datto.com/releasenotes/Content/ENGLISH/2026.6ReleaseNotes.htm
Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Posted on Oct 23, 2026 - 05:46 EDT
Release Number: 2026.6
Purpose: We are excited to announce the PSA 2026.6 Major Release
Impact: Partners may be briefly logged out during this window.
Follow the URLs below to our Release Notes!
Release Notes: https://psa.datto.com/releasenotes/Content/ENGLISH/2026.6ReleaseNotes.htm
Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Posted on Oct 23, 2026 - 05:46 EDT
Datto RMM - Concord (US East) - 15.2.0 Release Oct 29, 2026 03:00-07:00 EDT
We are excited to announce the Datto RMM 15.2.0 Release.
Please Note: This release includes updates to both the Platform and Agent features, so partners should expect agent disconnections and, in some cases, devices temporarily going offline during the maintenance window.
For full details, the Datto RMM 15.2.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2026/ReleaseNotesDattoRMMv15.2.0.htm
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Posted on Oct 19, 2026 - 08:14 EDT
Please Note: This release includes updates to both the Platform and Agent features, so partners should expect agent disconnections and, in some cases, devices temporarily going offline during the maintenance window.
For full details, the Datto RMM 15.2.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2026/ReleaseNotesDattoRMMv15.2.0.htm
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Posted on Oct 19, 2026 - 08:14 EDT
Datto RMM - Vidal (US East) - 15.2.0 Release Nov 2, 2026 03:00-07:00 EST
We are excited to announce the Datto RMM 15.2.0 Release.
Please Note: This release includes updates to both the Platform and Agent features, so partners should expect agent disconnections and, in some cases, devices temporarily going offline during the maintenance window.
For full details, the Datto RMM 15.2.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2026/ReleaseNotesDattoRMMv15.2.0.htm
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Posted on Oct 19, 2026 - 08:16 EDT
Please Note: This release includes updates to both the Platform and Agent features, so partners should expect agent disconnections and, in some cases, devices temporarily going offline during the maintenance window.
For full details, the Datto RMM 15.2.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2026/ReleaseNotesDattoRMMv15.2.0.htm
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Posted on Oct 19, 2026 - 08:16 EDT
Autotask - EU1, UK01, UK02, UK03, UKLR01 - Maintenance Notice Nov 2, 2026 16:00-17:00 EST
We will be performing maintenance to Autotask on Monday November 2nd, starting at 4:00pm EDT for an estimated 1 hour.
During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Oct 20, 2026 - 10:44 EDT
During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Oct 20, 2026 - 10:44 EDT
Autotask - AE01, AE02, AE04, AW01, AW02, ES01, PRES01 - Maintenance Notice Nov 3, 2026 02:00-02:30 EST
We will be performing maintenance to Autotask on Tuesday November 3rd, starting at 2:00am EDT for an estimated 30 minutes.
During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Oct 20, 2026 - 11:10 EDT
During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Oct 20, 2026 - 11:10 EDT
Autotask- AU01, AU03, AU04 - Maintenance Notice Nov 3, 2026 11:00-11:30 EST
We will be performing maintenance to Autotask on Tuesday November 3rd, starting at 11:00am EDT for an estimated 30 minutes.
During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Oct 21, 2026 - 13:43 EDT
During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Oct 21, 2026 - 13:43 EDT
Datto RMM - Merlot (EU2) - 15.2.0 Release Nov 3, 2026 14:30-18:30 EST
We are excited to announce the Datto RMM 15.2.0 Release.
Please Note: This release includes updates to both the Platform and Agent features, so partners should expect agent disconnections and, in some cases, devices temporarily going offline during the maintenance window.
For full details, the Datto RMM 15.2.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2026/ReleaseNotesDattoRMMv15.2.0.htm
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Posted on Oct 19, 2026 - 08:17 EDT
Please Note: This release includes updates to both the Platform and Agent features, so partners should expect agent disconnections and, in some cases, devices temporarily going offline during the maintenance window.
For full details, the Datto RMM 15.2.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2026/ReleaseNotesDattoRMMv15.2.0.htm
Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Posted on Oct 19, 2026 - 08:17 EDT
Autotask - DE1, EU1 - Maintenance Notice Nov 3, 2026 16:00-16:30 EST
We will be performing maintenance to Autotask on Tuesday November 3rd, starting at 4:00pm EDT for an estimated 30 minutes
During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Oct 20, 2026 - 11:21 EDT
During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Oct 20, 2026 - 11:21 EDT
Autotask - AE01, AE02, AE03, AT01, AW01, AW02, AW03, AW04, LR01- Maintenance Notice Nov 4, 2026 02:00-02:30 EST
We will be performing maintenance to Autotask on Wednesday November 4th, starting at 2:00am EDT for an estimated 30 minutes
During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Oct 21, 2026 - 13:48 EDT
During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Oct 21, 2026 - 13:48 EDT
Autotask - AU01 - Maintenance Notice Nov 4, 2026 11:00-11:30 EST
We will be performing maintenance to Autotask on Wednesday November 4th, starting at 11:00am EDT for an estimated 30 minutes
During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Oct 21, 2026 - 13:54 EDT
During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Oct 21, 2026 - 13:54 EDT
Autotask - DE1, EU1, PRDE - Maintenance Notice Nov 4, 2026 16:00-16:30 EST
We will be performing maintenance to Autotask on Wednesday November 4th, starting at 4:00pm EDT for an estimated 30 minutes
During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Oct 21, 2026 - 14:14 EDT
During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Oct 21, 2026 - 14:14 EDT
Autotask - AE01, AE02, AE03, AW01, AW02, PR01 - Maintenance Notice Nov 5, 2026 02:00-02:30 EST
We will be performing maintenance to Autotask on Thursday November 5th, starting at 2:00am EDT for an estimated 30 minutes
During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Oct 21, 2026 - 14:26 EDT
During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Oct 21, 2026 - 14:26 EDT
Autotask - AU01, AU02 - Maintenance Notice Nov 5, 2026 11:00-11:30 EST
We will be performing maintenance to Autotask on Thursday November 5th, starting at 11:00am EDT for an estimated 30 minutes
During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Oct 21, 2026 - 14:31 EDT
During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Oct 21, 2026 - 14:31 EDT
Autotask - DE1, EU1, PREU- Maintenance Notice Nov 5, 2026 16:00-16:30 EST
We will be performing maintenance to Autotask on Thursday November 5th, starting at 4:00pm EDT for an estimated 30 minutes
During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Oct 21, 2026 - 14:33 EDT
During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Oct 21, 2026 - 14:33 EDT
Autotask - AE01, AE02, AW01, AW02, AW03, LR01 - Maintenance Notice Nov 6, 2026 02:00-02:30 EST
We will be performing maintenance to Autotask on Friday November 6th, starting at 2:00am EDT for an estimated 30 minutes
During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Oct 21, 2026 - 14:35 EDT
During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Oct 21, 2026 - 14:35 EDT
Autotask - AU01 - Maintenance Notice Nov 6, 2026 11:00-11:30 EST
We will be performing maintenance to Autotask on Friday November 6th, starting at 11:00am EDT for an estimated 30 minutes
During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Oct 21, 2026 - 14:37 EDT
During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask.
Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Posted on Oct 21, 2026 - 14:37 EDT