Backup success rate metrics for node 'gbe2-bfyii-327' have returned to normal levels. Our R&D team is continuing to monitor.
Posted May 19, 2026 - 16:25 EDT
Monitoring
Our R&D team has implemented changes to address the backup issues affecting a small subset of customer's services on node 'gbe2-bfyii-327' and will be monitoring for any other issues.
Posted May 19, 2026 - 12:13 EDT
Update
Our R&D team is continuing to address the backup performance issues affecting a small subset of customer's services on the node and backup success rates are improving.
Posted May 14, 2026 - 15:30 EDT
Update
Customer accounts hosted on node 'gbe2-bfyii-327' remain functional and our R&D team is continuing to address the backup performance issues affecting some services.
Posted May 13, 2026 - 13:50 EDT
Identified
Our R&D team is aware of some customers hosted on node 'gbe2-bfyii-327' experiencing backup performance issues after the maintenance was completed and the team is working to address it.
Posted May 08, 2026 - 12:22 EDT
Monitoring
Maintenance on node 'gbe2-bfyii-327' has been completed and the node is back online. All customer accounts are accessible and backups are running. Our R&D team is continuing to monitor.
Posted May 01, 2026 - 08:29 EDT
Update
Maintenance is still in progress to address a hardware issue found on node 'gbe2-bfyii-327'. We will continue to provide updates from the team as the maintenance progresses.
Posted Apr 29, 2026 - 10:00 EDT
Update
Maintenance on node 'gbe2-bfyii-327' is still in progress. We will continue to provide updates as they become available.
Posted Apr 27, 2026 - 08:45 EDT
Update
Our R&D team is performing maintenance on node 'gbe2-bfyii-327' over the weekend to repair a hardware issue that was identified. There is still currently no ETA on when services for customers hosted on this node will be fully restored. We will provide more updates from the team as they become available.
Posted Apr 24, 2026 - 15:30 EDT
Identified
Our R&D team is continuing to address this issue.
Posted Apr 24, 2026 - 10:15 EDT
Investigating
We are aware of a problem where customers hosted on node 'gbe2-bfyii-327' are experiencing a disruption to their SaaS Protection services.
The Kaseya R&D Team has identified the issue and are actively working to resolve it.