[INKY] - Email processing by INKY is being delayed

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.
Posted Aug 18, 2026 - 10:13 EDT

Monitoring

Email delays are no longer being recorded and reported and we are monitoring the health of the service.
Posted Aug 18, 2026 - 05:42 EDT

Update

We are continuing to investigate the issue.
Posted Aug 18, 2026 - 03:30 EDT

Investigating

We have observed that the email processing by INKY is being delayed. We are aware of the issue and is being investigated
Posted Aug 17, 2026 - 23:46 EDT
This incident affected: INKY (US, EU).