Autotask PSA - Sydney Data Center Web Center and API - Inaccessible

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.

Posted Aug 07, 2026 - 19:48 EDT

Investigating

We are aware of a problem where some customers are unable to access Autotask within our Sydney Data Center

The Kaseya Engineering Team is investigating the issue.

Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Aug 07, 2026 - 18:59 EDT

This incident affected: Autotask PSA (Australia/ New Zealand 3 (Sydney Datacenter)).