Datto Networking - Intermittent Check‑In Failures Observed on Datto Networking D200 Devices

Incident Report for Kaseya Inc

Investigating

We are aware of a problem where Datto Networking D200 devices may intermittently fail to check in, resulting in false‑positive offline email alerts.

Please note: The observed issue is cosmetic and does not affect the functionality or performance of the device.


The Kaseya R&D Team is investigating the issue and working towards a resolution.


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Posted May 04, 2026 - 13:24 EDT
This incident affects: Datto Networking (Routers).