Datto Endpoint Backup for PC - Service Disruption for Customers Hosted on Cloud Siris 215069

Incident Report for Kaseya Inc

Identified

We are aware of a problem where customers using Datto Endpoint Backup for PC and paired with 'use1-dtc-server-5.datto.com' may encounter reduced performance or intermittent issues with offsite capabilities.

The Kaseya R&D Team has identified the issue and is working towards a resolution.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Jul 31, 2026 - 13:44 EDT

This incident affects: Datto / Unitrends Endpoint Backup for PCs (Backup, Recovery).