Datto SaaS Protection - Backup Performance Degradation For Customers Hosted On Pod 'aue2-saas-p2'

Incident Report for Kaseya Inc

Identified

We are aware of a problem where customers hosted on pod 'aue2-saas-p2' are experiencing backup performance degradation affecting M365 and Google Workspace services.

The Kaseya Engineering Team has identified the issue and are actively working to resolve it.

Should you have any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Oct 26, 2026 - 09:16 EDT

This incident affects: Datto SaaS Protection (SaaS Protection Backups).