Autotask - Chrome update causing excessive load times for Widgets

Incident Report for Kaseya Inc

Identified

We are aware of a problem where the newest version of Chrome causes some Widgets to display extensive loading times or not render at all.

The Kaseya R&D Team has identified the cause and developed a fix currently being tested.

In the meantime, you can work around this problem by using a different browser.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Apr 04, 2025 - 15:49 EDT

This incident affects: Autotask PSA (Limited Release, America East, America East 2, America East 3, America West, America West 2, America West 3, UK Limited Release (United Kingdom), UK (United Kingdom), UK 2 (United Kingdom), UK03 (United Kingdom), EU1 (English Europe and Asia), Australia / New Zealand, Australia / New Zealand 2, German (Deutsch), Spanish (Español), Report Data Warehouse, AT01).