Datto RMM - Vidal - Filter loading error "Out of sort memory"

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.
Posted Mar 30, 2026 - 16:20 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 30, 2026 - 15:51 EDT

Investigating

We are aware of a problem where Datto RMM filters on the Vidal platform are failing to load with an "Out of sort memory" error message.

The Kaseya R&D Team is investigating the issue.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Posted Mar 30, 2026 - 15:42 EDT
This incident affected: Datto RMM (Vidal (US East)).