Datto BCDR - Siris 5-6 and higher devices may report a temperature above the manufacturer's recommended threshold.

Incident Report for Kaseya Inc

Investigating

We are aware of a problem with Siris 5-6 and higher devices may report a temperature above the manufacturer's recommended threshold.

The Kaseya R&D Team has identified the problem and is actively investigating a resolution. We will provide an ETA for resolution as soon as more information becomes available.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Mar 31, 2025 - 10:54 EDT

This incident affects: Datto BCDR Devices (Device Hardware).