Datto SaaS Protection - Backup performance degradation for SharePoint services on pod 'des1-saas-p0'

Incident Report for Kaseya Inc

Monitoring

Configuration changes have been implemented to address the issue and SharePoint backups are stable.

The Kaseya R&D team is monitoring.

Posted Jul 16, 2025 - 08:43 EDT

Identified

The Kaseya R&D team has identified the issue and are actively working to resolve it.

Posted Jul 14, 2025 - 12:59 EDT

Investigating

We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'des1-saas-p0' may experience degraded SharePoint backup performance.

The Kaseya R&D Team is currently investigating this issue.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Jul 14, 2025 - 09:29 EDT

This incident affects: Datto SaaS Protection (SaaS Protection Backups).