Datto BCDR - Degraded Offsite Performance - Server3861

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.
Posted Feb 24, 2026 - 09:19 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 10, 2026 - 13:19 EST

Identified

We are aware of a problem where BCDR users paired to server3861 can experience degraded offsite performance.

The Kaseya R&D Team has identified the issue and is working towards a resolution.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Posted Feb 02, 2026 - 09:15 EST
This incident affected: Datto BCDR Devices (Off-Site Synchronization, Off-Site Recovery).