Datto RMM - Zinfandel - Agents going offline

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.

Posted Apr 29, 2026 - 04:16 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 28, 2026 - 18:15 EDT

Investigating

We are aware of a problem where Datto RMM agents, within the Zinfandel platform going offline.

The Kaseya R&D Team is aware and currently investigating.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Apr 28, 2026 - 17:47 EDT

This incident affected: Datto RMM (Zinfandel (US West)).