ConnectBooster - Unable to log in via Kaseya One

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.

Posted Aug 06, 2026 - 17:28 EDT

Update

We are continuing to monitor for any further issues.

Posted Aug 06, 2026 - 13:19 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 06, 2026 - 13:19 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 06, 2026 - 12:01 EDT

Investigating

We are aware of a problem where Partners have reported the inability to log into the portal via Kaseya One

The Kaseya R&D Team is investigating the issue.

In the meantime, a workaround of logging directly into the ConnectBooster portal via the primary URL can allow you to log in without Kaseya One. please create a ticket with our Support team or contact them at 833-863-2237 if you need assistance with this process.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Aug 06, 2026 - 10:15 EDT

This incident affected: Connectbooster (Portal).