Datto BCDR - Server5856 - Degraded Offsite Performance

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.

Posted Mar 27, 2026 - 10:17 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 27, 2026 - 09:18 EDT

Identified

We are aware of a problem where BCDR users paired to server5856 in the US-East region can experience degraded offsite capabilities.

The Kaseya R&D Team has identified the issue and is working towards a resolution.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Mar 25, 2026 - 10:43 EDT

This incident affected: Datto BCDR Devices (Off-Site Synchronization, Off-Site Recovery).