Datto BCDR - UK Region - Offsite Synchronization Failures Affecting a Subset of Devices

Incident Report for Kaseya Inc

Investigating

We are aware of a problem where a subset of Datto BCDR users in the UK region may experience degraded offsite performance, potentially impacting synchronization operations.

The Kaseya Engineering Team is currently investigating the issue and working towards a resolution.

If you need any assistance, please contact our support team for assistance through the Kaseya Support Portal.

To receive notifications about future maintenance events and service updates, subscribe to the Kaseya Status Page.

Posted Nov 03, 2026 - 13:58 EST

This incident affects: Datto BCDR Devices (Off-Site Synchronization).