VSA10 - Service Degradation for subset of VSA10-US customers

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.
Posted Apr 30, 2026 - 20:58 EDT

Update

We are continuing to monitor for any further issues.
Posted Apr 29, 2026 - 03:59 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 29, 2026 - 03:10 EDT

Investigating

Subset of VSA10 US customers may be experiencing degraded performance intermittently, which may impact administrators ability to manage endpoints.

We are aware of the issue and our team is actively working to resolve the same.

We apologize for any inconvenience caused.

- Cloud Operations Team
Posted Apr 28, 2026 - 11:10 EDT
This incident affected: VSA 10 (US).