Datto SaaS Protection - Backup performance degradation on pod 'use1-saas-p9'

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.

Posted Mar 16, 2026 - 16:08 EDT

Monitoring

Operations have been restored by the R&D team.

We are continuing to monitor the service to ensure full recovery.

Posted Mar 16, 2026 - 07:47 EDT

Identified

We are aware of an issue affecting backup performance for some customers hosted on pod use1-saas-p9.

Our R&D team is actively working to restore the service to full capacity. In the meantime, backup processing may be delayed, but the team is working to ensure daily backups are completed within the 24-hour window.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Mar 16, 2026 - 07:08 EDT

This incident affected: Datto SaaS Protection (SaaS Protection Backups).