Datto BCDR - Server2214 (US-East) - Degraded Node Functionality

Incident Report for Kaseya Inc

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 09, 2026 - 08:54 EDT

Investigating

We are aware of a problem where Datto BCDR users paired to Server2214 can experience degraded offsite performance.

The Kaseya Engineering Team is investigating the issue and working towards a resolution.

Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Sep 08, 2026 - 15:10 EDT

This incident affects: Datto BCDR Devices (Off-Site Synchronization, Off-Site Recovery).