Datto SaaS Protection - Service disruption for customers hosted on node 'dlt-bfyii-30'

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.

Posted Feb 15, 2026 - 13:46 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 13, 2026 - 16:33 EST

Update

We are continuing to work on a fix for this issue.

Posted Feb 13, 2026 - 16:00 EST

Identified

We are aware of a problem where customers hosted on node 'dlt-bfyii-30' may experience issues with backups and/or accessing their accounts.

The Kaseya R&D Team has identified the issue and are actively working to resolve it.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Feb 13, 2026 - 13:09 EST

This incident affected: Datto SaaS Protection (SaaS Protection Backups, SaaS Protection Console Login, SaaS Protection Seat Management).