Datto BCDR - Cloud Server4010 offline causing failures to off-site sync and restore operations

Incident Report for Kaseya Inc

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 02, 2025 - 14:35 EDT

Investigating

Datto BCDR Secondary Replication Server Server4010 offline, causing failures to off-site sync and restoration options

The Kaseya R&D Team is currently investigating this issue.

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Posted Jul 02, 2025 - 03:46 EDT

This incident affects: Datto BCDR Devices (Off-Site Synchronization, Off-Site Recovery).