Datto Endpoint Backup for PC - Users can experience an error when attempting to retrieve a list of system assets

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.
Posted Jul 10, 2025 - 13:06 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 10, 2025 - 11:37 EDT

Investigating

We are aware of a problem where Datto Endpoint Backup users can experience an error when attempting to retrieve a list of system assets.



The Kaseya R&D Team is currently investigating the issue and working towards a resolution.



Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Posted Jul 10, 2025 - 09:11 EDT
This incident affected: Datto / Unitrends Endpoint Backup for PCs (Recovery).