Endpoint Backup v2 - Users Unable to Register New Assets in the US‑West Region

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.
Posted Feb 03, 2026 - 10:14 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 03, 2026 - 08:39 EST

Identified

We are aware of a problem where Endpoint Backup v2 users are currently unable to register new assets in the US-West region.



The Kaseya R&D Team has identified the issue and is working towards a resolution.



Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Posted Feb 02, 2026 - 14:59 EST
This incident affected: Endpoint Backup V2 (Agent Registration).