Datto Endpoint Backup for PC - Degraded Offsite Capabilities for Cloud Siris use1-dtc-server-328263

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.

Posted Apr 10, 2026 - 11:12 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 10, 2026 - 09:42 EDT

Investigating

We are aware of an issue where Datto Endpoint Backup for PC users paired with Cloud Siris 'use1-dtc-server-328263' may experience degraded performance, which can result in slower-than-average backup and restore speeds.

The Kaseya R&D Team has identified the issue and is working towards a resolution.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Apr 10, 2026 - 03:56 EDT

This incident affected: Datto / Unitrends Endpoint Backup for PCs (Backup, Verification, Recovery).