Autotask PSA - UK02 - Workflow Rule Delay and Latency

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.
Posted Jul 03, 2026 - 11:47 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 03, 2026 - 11:18 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 03, 2026 - 11:05 EDT

Investigating

We are aware of an issue affecting Autotask users hosted in the UK02 zone, resulting in increased latency and delays in workflow rule processing.

The Kaseya R&D Team is actively investigating this issue.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Posted Jul 03, 2026 - 09:58 EDT
This incident affected: Autotask PSA (UK 2 (United Kingdom)).