BCDR - Server4715 US-EAST - Unscheduled Maintenance

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.

Posted Oct 12, 2026 - 12:42 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 12, 2026 - 09:02 EDT

Update

We are continuing to work on a fix for this issue.

Posted Oct 07, 2026 - 09:26 EDT

Identified

We are aware of a problem where Server4715 is undergoing unscheduled maintenance.

The Kaseya Engineering Team has identified the problem and are replacing faulted hardware. During this time offsite synchronization and virtual machine performance will be impacted.

Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Sep 21, 2026 - 13:21 EDT

This incident affected: Datto BCDR Devices (Off-Site Synchronization, Off-Site Recovery).