Endpoint Backup V2 - Service Interruption

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.

Posted Dec 01, 2025 - 22:24 EST

Investigating

We are aware of a problem where Endpoint Backup v2 assets appear offline in UniView, agent check-ins time out, and scheduled backups fail to run across all regions.

The Kaseya R&D Team is currently investigating this issue

Posted Dec 01, 2025 - 20:45 EST

This incident affected: Endpoint Backup V2 (Backup, Agent Registration, Restore).