Datto SaaS Protection - Service disruption for customers hosted on node 'gbe2-bfyii-1555'

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.

Posted Oct 22, 2026 - 14:26 EDT

Monitoring

Customers hosted on node 'gbe2-bfyii-1555' are accessible again and backups are running normally.

Our R&D team is monitoring for any other issues.

Posted Oct 22, 2026 - 13:55 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 22, 2026 - 10:54 EDT

Investigating

We are aware of a problem where Datto SaaS Protection customers hosted on 'gbe2-bfyii-1555' are experiencing a disruption to SaaS Protection services.

The Kaseya Engineering Team is currently investigating.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Oct 22, 2026 - 05:28 EDT

This incident affected: Datto SaaS Protection (SaaS Protection Console Login).