Intermittent 500 Errors in Datto Partner Portal for Backup Products.

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.

Posted Jul 24, 2026 - 06:29 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 24, 2026 - 06:06 EDT

Investigating

We are aware of an issue where customers are encountering 500 errors while accessing Backup products within the Datto Partner Portal (DPP).

The Kaseya R&D Team is investigating the issue.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Jul 24, 2026 - 04:47 EDT

This incident affected: Datto Partner Portal (Status Components).