Endpoint Backup v2 - Assets are currently unable to perform backups, access the user interface, or execute restore operations

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.

Posted Jun 27, 2025 - 17:36 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 27, 2025 - 17:12 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 27, 2025 - 16:00 EDT

Investigating

We are aware of a problem where Endpoint Backup v2 assets can experience failures when attempting to load the user interface, perform a backup or a restore.

The Kaseya R&D Team is currently investigating this issue.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Jun 27, 2025 - 14:31 EDT

This incident affected: Endpoint Backup V2 (Backup, Agent Registration, Restore).