Datto Networking - Web Filtering Configuration Changes on DNA/D200 Devices Failed to Apply Successfully

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.

Posted Jul 27, 2026 - 10:45 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 27, 2026 - 08:33 EDT

Update

We are continuing to work on a fix for this issue.

Posted Jul 24, 2026 - 11:49 EDT

Identified

We are aware of a problem where web filtering configuration changes are not being successfully applied on the DNA and D200 appliances.

The Kaseya R&D Team has identified the issue and is working towards a resolution.

In the meantime our Support team has been supplied with a workaround and can assist you with implementing it. If you would like to have the workaround applied, please create a ticket with our Support team or contact them at 833-863-2237.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Jul 23, 2026 - 09:37 EDT

This incident affected: Datto Networking (Routers).