Datto Endpoint Backup for PC - Service Disruption for Datto Endpoint Backup customers hosted on Cloud Siris 275349

Incident Report for Kaseya Inc

Identified

We are aware of a problem where Datto Endpoint Backup for PC users paired to node "cae1-dtc-server-275349" will experience degraded offsite capabilities.

The Kaseya R&D Team has identified the issue and is working towards a resolution.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Jan 27, 2026 - 16:10 EST

This incident affects: Datto / Unitrends Endpoint Backup for PCs (Backup, Verification, Recovery).