The backup cadence on pod 'gbe2-saas-p1' has been restored to 3x daily backups and all services are currently processing new backups normally. Our R&D team is closely monitoring for any issues.
Posted Jul 17, 2026 - 16:03 EDT
Update
The backup cadence for pod ‘gbe2‑saas‑p1’ is still temporarily set to 2x backups per day and backup success rates remain stable. Our R&D team has finished deploying additional improvements to further address the issue and they are actively monitoring the results. Backup cadence will be reverted to 3x daily backups as soon as it is safe and reliable for all customers hosted on the pod.
Posted Jul 02, 2026 - 14:31 EDT
Update
The backup cadence for pod ‘gbe2‑saas‑p1’ is still temporarily set to 2x backups per day. Backups are running normally and backup success rates remain stable. Our R&D team will increase backup cadence to 3x backups per day once it’s safe and reliable for all customers on the pod.
Posted Jun 23, 2026 - 14:31 EDT
Update
The backup cadence on pod 'gbe2‑saas‑p1' remains temporarily set to 2x daily backups to maintain high success rates amid Microsoft throttling. Backups are running normally and success rate metrics remain stable. The 3x daily backup cadence will be restored once it is stable and reliable for all customers.
Posted Jun 15, 2026 - 11:00 EDT
Update
SharePoint and Teams backup success rates on pod 'gbe2-saas-p1' continue to remain stable at 2x backups per day. Our R&D team is continuing to monitor and the 3x daily backup cadence will be restored once it is stable and reliable for all customers.
Posted Jun 11, 2026 - 15:46 EDT
Update
All backups continue to process normally on pod 'gbe2‑saas‑p1' while the backup cadence remains temporarily set to 2x daily backups to maintain high backup success rates. The 3x daily backup cadence will be restored once it is stable and reliable for all customers.
Posted Jun 10, 2026 - 10:40 EDT
Monitoring
Backup success rate metrics for SharePoint and Teams services on pod 'gbe2-saas-p1' have returned to normal and our R&D team is continuing to monitor for any other issues.
Posted Jun 10, 2026 - 08:48 EDT
Update
Backup success rate metrics for SharePoint and Teams services on pod 'gbe2-saas-p1' are improving and our R&D team is continuing to monitor pod performance as it recovers.
Posted Jun 09, 2026 - 09:19 EDT
Identified
The backup cadence on pod 'gbe2‑saas‑p1' has been temporarily set to 2x daily backups to maintain high success rates.
The 3x daily backup cadence will be restored once it is stable and reliable for all customers.
The Kaseya R&D Team will continue to monitor pod performance.
Posted Jun 08, 2026 - 11:37 EDT
Investigating
We are aware of a problem where some customers hosted on pod 'gbe2-saas-p1' are experiencing backup performance degradation for some SharePoint services.
The Kaseya R&D Team is actively Investigating the issue.