Datto SaaS Protection - Backup performance degradation for services on pod 'usw3-saas-p0'

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.

Posted Sep 09, 2025 - 15:46 EDT

Monitoring

We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'usw3-saas-p0' may experience degraded backup performance for some services.

The Kaseya R&D Team has identified the issue and have applied configuration changes to address it and are actively monitoring.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Sep 08, 2025 - 09:46 EDT

This incident affected: Datto SaaS Protection (SaaS Protection Backups).