[Datto RMM][VSA9][VSA10] Scheduled Maintenance - Software Catalog Update

Scheduled Maintenance Report for Kaseya Inc

Completed

The scheduled maintenance has been completed.
Posted Jul 10, 2025 - 03:01 EDT

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Jul 10, 2025 - 03:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 10, 2025 - 01:00 EDT

Scheduled

We are performing a Software Catalog update during this time which supports Software Management/Third-Party Patching in VSA9 and VSA10, and Advanced Software Management in Datto RMM.

During this time, the Software Catalog will not be available, therefore users may see an error when background procedures scan for application versions or attempt to install an update.

The procedures will succeed when they run after the maintenance window; no user action is necessary.
Posted Jul 09, 2025 - 13:58 EDT
This scheduled maintenance affected: Datto RMM (Pinotage (EU1), Merlot (EU2), Zinfandel (US West), Concord (US East), Syrah (APAC), Vidal (US East)), VSA 10 (APAC, EU, US, US - Andromeda10, EU - Andromeda10, APAC-Hosted-1), and VSA 9 (US - IAD2VSA01, US - IAD2VSA02, US - IAD2VSA03, US - IAD2VSA04, US - IAD2VSA06, US - IAD2VSA07, US - IAD2VSA08, US - IAD2VSA09, US - IAD2VSA10, US - IAD2VSA12, US - IAD2VSA33, US - NA1VSA01, US - NA1VSA02, US - NA1VSA03, US - NA1VSA04, US - NA1VSA05, US - NA1VSA06, US - NA1VSA07, US - NA1VSA08, US - NA1VSA09, US - NA1VSA10, US - NA1VSA105, US - NA1VSA106, US - NA1VSA107, US - NA1VSA108, US - NA1VSA11, US - NA1VSA112, US - NA1VSA113, US - NA1VSA115, US - NA1VSA116, US - NA1VSA117, US - NA1VSA12, US - NA1VSA13, US - NA1VSA14, US - NA1VSA16, US - NA1VSA17, US - NA1VSA18, US - NA1VSA19, US - NA1VSA20, US - NA1VSA21, US - NA1VSA22, US - NA1VSA23, US - NA1VSA24, US - NA1VSA25, US - NA1VSA26, US - NA1VSA27, US - NA1VSA28, US - NA1VSA29, US - NA1VSA30, US - NA1VSA31, US - NA1VSA32, US - NA1VSA33, US - NA1VSA34, US - NA1VSA35, US - NA1VSA36, US - NA1VSA37, US - NA1VSA38, US - NA1VSA39, US - NA1VSA40, UK - EMEAVSATRIAL07, US - NA1VSATRIAL03, UK - SAAS02, UK - SAAS04, UK - SAAS05, UK - SAAS06, UK - SAAS08, UK - SAAS09, UK - SAAS12, UK - SAAS16, UK - SAAS17, UK - SAAS19, UK - SAAS20, UK - SAAS22, UK - SAAS24, UK - SAAS25, UK - SAAS26, UK - SAAS27, UK - SAAS28, UK - SAAS29, UK - SAAS34, UK - SAAS35, UK - SAAS36, UK - SAAS37, UK - SAAS38, UK - SAAS39, UK - SAAS40, UK - SAAS41, UK - SAAS42, UK - SAAS43, UK - SAAS44, UK - SAAS46, UK - SAAS47, UK - SAAS48, UK - SAAS49, UK - UKVSA109, UK - UKVSA110, UK - UKVSA111, UK - VSA120, UK - VSA129, Aquila, Lynx01, Andromeda02 - EU01, EU - EUVSA01, EU - EUVSA02, EU - EUVSA03, EU - EUVSA04, EU - EUVSA05, EU - EUVSA06, EU - EUVSA07, EU - EUVSA08, EU - EUVSA09, EU - EUVSA10, EU - EUVSA11, EU - EUVSA12, EU - EUVSA13, EU - EUVSA14, EU - EUVSA15, EU - EUVSA16, EU - EUVSA17, EU - EUVSA20, EU - EUVSA21, EU - SAAS01, EU - SAAS03, EU - SAAS07, EU - SAAS10, EU - SAAS11, EU - SAAS14, EU - SAAS18, EU - SAAS21, EU - SAAS23, EU - SAAS30, EU - SAAS32, EU - SAAS33, EU - SAAS45, EU - VSA114, EU-TRIAL1002, EU-VSA128, ELOQUIO, SYD2 - ALBATROSS, SYD2 - RSSPRM, SYD2 - VSA139, SYD2 - VSA140, SYD2 - VSA144, SYD2 - VSA145, SYD2-TRIAL1003, AU - Genesis, AU - GONG001, AU-OTA, US - Noc-Assist, US - Phoenix, US - RIM CE, US - RIM DQ, US - SAAS15, US - TRIAL1001, US - VSA118, US - VSA119, US - VSA121, US - VSA122, US - VSA125, US - VSA126, US - VSA130, US - VSA131, US - VSA132, US - VSA133, US - VSA134, US - VSA135, US - VSA136, US - VSA138, US - VSA141, US - VSA142, US - VSA143, US - VSA146, US - Wakanda, US-EBS01, US-EDATECH01, US-GSENTKASEYA01, US-VSA123, US-VSA124, US-VSA127, Gemini01, Leo06, Leo45, PHILKAS01, Tatooine01, Tatooine02, Tatooine03, Andromeda02 - US01, Andromeda02 - US02, Andromeda02 - US03, Andromeda01, Andromeda04, CyberTek, Cygnus01, Cygnus04, Draco01, US -RIM CE2, US - CGSINC, US - ABCPES, US - Revan01, US - Revan02, US - ABCPES02).