Degraded Performance on US - RIM CE2
Incident Report for Kaseya Inc
Resolved
Functionality has been restored on US - RIM CE2 at 06:25 AM ET.

We apologize for any inconvenience caused.

- Kaseya Cloud Operations Team
Posted Nov 20, 2024 - 12:35 EST
Update
We are continuing to monitor for any further issues.
Posted Nov 20, 2024 - 06:53 EST
Monitoring
Functionality has been restored on US - RIM CE2 at 06:25 AM ET. The server is currently under monitoring.

We apologize for any inconvenience caused.

- Kaseya Cloud Operations Team
Posted Nov 20, 2024 - 06:50 EST
Investigating
We are experiencing degraded performance on US - RIM CE2 that may be resulting in agents offline and impacting administrators ability to manage endpoints. Our team is working to restore functionality on the instance at this time.

We apologize for any disruption this may cause.

- Kaseya Cloud Operations Team
Posted Nov 20, 2024 - 06:33 EST
This incident affected: VSA 9 (US -RIM CE2).