RocketCyber - US Instances - Degraded Performance

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.

Posted Oct 11, 2024 - 08:56 EDT

Update

We are operating at normal performance levels and will be making additional infrastructure in the coming days. This status page will remain open as we continue to make updates.

Posted Sep 27, 2024 - 16:41 EDT

Monitoring

Updates have been made and performance of the admin web interface should reach normal levels over the next few hours. Our team will continue monitoring and will update this post when the issue is resolved.

Posted Sep 25, 2024 - 18:14 EDT

Investigating

We are aware of a problem where some customers are experiencing slowness or timeout errors in the administrative web interface.

The Kaseya Operations team is reviewing the situation and we will post updates on this forum as we resolve the issue.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Sep 25, 2024 - 15:48 EDT

This incident affected: RocketCyber (US).