Datto BCDR - UK Region - Offsite Synchronization Performance Degradation

Incident Report for Kaseya Inc

Investigating

We are aware of a problem where Datto BCDR users in the UK region may experience degraded offsite performance, potentially impacting synchronization operations.

The Kaseya Engineering Team is investigating the issue and working towards a resolution.

Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Oct 29, 2026 - 15:57 EDT

This incident affects: Datto BCDR Devices (Off-Site Synchronization).