Datto SaaS Protection - Onboarding new customers and Status page within the Partner Portal are unavailable

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.

Posted Jun 03, 2026 - 10:32 EDT

Monitoring

A fix to restore access to the SaaS Protection Status Page within the Partner Portal and Onboarding functionality has been implemented. Our R&D team is actively monitoring for any other issues.

Posted Jun 03, 2026 - 09:51 EDT

Identified

Our R&D team has identified the issue and are actively working to deploy a fix.

Posted Jun 03, 2026 - 08:42 EDT

Investigating

We are aware of a problem where Datto SaaS Protection partners are unable to onboard new tenants. The status page within the Datto Partner Portal is also unavailable and returning a 500 error.

The Kaseya R&D Team is actively working to address the problem.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Jun 03, 2026 - 07:25 EDT

This incident affected: Datto SaaS Protection (SaaS Protection Console Login, SaaS Protection Client Onboarding).