Datto Endpoint Backup - UK Region - Intermittent Connectivity Degradation

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.

Posted Sep 16, 2026 - 12:28 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 16, 2026 - 09:56 EDT

Investigating

We are aware of a problem where a subset of Datto Endpoint Backup and Datto Endpoint Backup for PCs nodes in the UK region are currently experiencing intermittent connectivity issues, which may impact backup and recovery operations.

The Kaseya Engineering Team is currently investigating the issue and working towards a resolution.

Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Sep 16, 2026 - 09:14 EDT

This incident affected: Datto / Unitrends Endpoint Backup (Backup) and Datto / Unitrends Endpoint Backup for PCs (Backup, Verification, Recovery).