Datto SaaS Protection - Service disruption for customers hosted on node 'use1-bfyii-2901'

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.

Posted Jul 27, 2026 - 16:00 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 27, 2026 - 14:59 EDT

Identified

The issue has been identified and the R&D team is actively working to resolve it.

Posted Jul 27, 2026 - 14:16 EDT

Investigating

We are aware of a problem where Datto SaaS Protection customers hosted on node 'use1-bfyii-2901' are experiencing a disruption to SaaS Protection services.

The Kaseya Engineering Team is currently investigating.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Jul 27, 2026 - 13:35 EDT

This incident affected: Datto SaaS Protection (SaaS Protection Backups).