Datto SaaS protection - Backups currently paused des1-bfyii-1127

Incident Report for Kaseya Inc

Update

We are continuing to monitor for any further issues.

Posted Aug 09, 2026 - 09:38 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 08, 2026 - 17:04 EDT

Update

The Kaseya R&D Team has implemented a fix to alleviate backups for customers hosted on the node des1-bfyii-1127.

Backups success rates will be monitored for improvement

Posted Aug 08, 2026 - 16:55 EDT

Identified

We are aware of a problem where SaaS Protection customers hosted on node ‘des1-bfyii-1127' are experiencing degraded backup performance for some services.

The Kaseya R&D Team has identified the issue and are working to resolve it.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Aug 08, 2026 - 13:15 EDT

This incident affects: Datto SaaS Protection (SaaS Protection Backups).