ConnectBooster - Intermittent Sync and Access issues

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.

Posted Sep 28, 2026 - 19:39 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 28, 2026 - 18:56 EDT

Identified

We are aware of a problem where some users are experiencing intermittent sync and access issues within their ConnectBooster portals.

The Kaseya Engineering Team have Identified the issue are are working on a fix.

Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Sep 28, 2026 - 12:18 EDT

This incident affected: Connectbooster (Portal).