Datto BCDR - Server1405 - Degraded Offsite Performance

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.

Posted Apr 08, 2026 - 15:27 EDT

Update

Efforts to address the underlying issue remain in progress. Additional updates will be provided as they become available.

Posted Apr 08, 2026 - 15:09 EDT

Update

The R&D team continues to actively work toward a resolution for this issue.

Additional information will be communicated as it becomes available.

Posted Mar 31, 2026 - 12:58 EDT

Identified

We are aware of a problem where BCDR assets paired to server1405 in the US-East region can experience degraded offsite performance.

The Kaseya R&D Team has identified the issue and is working towards a resolution.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Mar 26, 2026 - 15:26 EDT

This incident affected: Datto BCDR Devices (Off-Site Synchronization, Off-Site Recovery).