Traverse - Mandatory Maintenance

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.
Posted Sep 17, 2024 - 11:07 EDT

Monitoring

Maintenance finished.
To ensure your Traverse service is back online as quickly as possible, we kindly ask you to reach out to our support team at your earliest convenience. Our support team is ready to assist you in restoring your service and ensuring everything is running smoothly.
Posted Sep 06, 2024 - 12:16 EDT

Update

To ensure your Traverse service is back online as quickly as possible, we kindly ask you to reach out to our support team at your earliest convenience. Our support team is ready to assist you in restoring your service and ensuring everything is running smoothly.
Posted Sep 06, 2024 - 11:52 EDT

Identified

Our internal teams are making necessary updates to Traverse. These teams are working around the clock to complete these updates.

We will provide an update as soon as possible and we will reinstate the Traverse module as soon as the changes are made.

While we hope to complete this within a week, we cannot make a guarantee on this timeline.
Posted Aug 27, 2024 - 13:09 EDT

Investigating

We will be performing maintenance to Traverse on 8/23/24 starting at 2:30 AM UTC

During this downtime, you will experience an impact to systems and related services to all Traverse services.

Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/
Posted Aug 23, 2024 - 08:51 EDT
This incident affected: Traverse.