Datto BCDR - Server3188 (Canada Region) - Cloud Operations Service Impact

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.

Posted Sep 15, 2026 - 11:38 EDT

Investigating

We are aware of a problem where Datto BCDR users paired to Server3188 in the Canada region are experiencing degraded offsite capabilities.

The Kaseya Engineering Team is currently investigating the issue and working towards a resolution.

Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Sep 15, 2026 - 09:02 EDT

This incident affected: Datto BCDR Devices (Off-Site Synchronization, Off-Site Recovery).