Datto Endpoint Backup for PC - Cloud Siris 296721 - US East - Degraded Cloud Operations

Incident Report for Kaseya Inc

Investigating

We are aware of a problem where Datto Endpoint Backup for PC users hosted on Cloud Siris 296721 in the US East region can experience degraded backup performance.

The Kaseya R&D Team is currently investigating the issue and working towards a resolution.

Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Oct 05, 2026 - 15:25 EDT

This incident affects: Datto / Unitrends Endpoint Backup for PCs (Backup).