Datto SaaS Protection - Backup performance degradation for M365 services on pod 'usw3-saas-p1'

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.

Posted Apr 30, 2026 - 08:59 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 29, 2026 - 12:37 EDT

Identified

We are currently aware of a problem where some Datto SaaS Protection customers hosted on pod 'usw3-saas-p1' are experiencing degraded backup performance for some M365 services.

The Kaseya R&D Team has identified the issue and are actively working to resolve it.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted Apr 29, 2026 - 10:30 EDT

This incident affected: Datto SaaS Protection (SaaS Protection Backups).